Your Questions Answered
MENTAL & EMOTIONAL HEALTH
What is the difference between a therapist and a life coach?
A psychotherapist uses talk therapy to treat people for emotional problems and mental illnesses. They are healthcare professional who are able to diagnose mental illnesses.
A life coach helps people reach peak performance in all areas of their lives. Life coaches can assist you with improving all aspects of your day-to-day life by helping you clarify goals, identify obstacles, and devise strategies to help you overcome what is getting in the way or holding you back.
Can you diagnose mental health conditions virtually?
Yes! With mental health concerns, diagnosing over video appointments is just as accurate as diagnosing in-person. The same clinical guidelines and tools are used in-person and remotely
BILLING & PAYMENT
What is your Cancellation Policy?
Cancellations and re-scheduled visits will be subject to $25 fee if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for an appointment, you may lose some of the allotted time for that appointment. Your card will automatically be billed 24 hours prior to your appointment if payment is not received.
Can your office provide documentation that can help with getting insurance reimbursements for consultations and/or test kits?
Our practice does not process insurance claims. Queens Weight & Wellness is a fee-for-service practice, which means payment is due at the time of service. We accept all major credit/debit cards (including care credit). As a courtesy we can provide patients with an itemized receipt called a superbill, which patients may submit to their insurance carrier for possible reimbursement. The amount of reimbursement received will be dependent on your specific plan. If insurance reimbursement is a concern, we recommend you check with your carrier prior to any laboratory testing. We can provide you with the specific billing codes that correspond to the laboratory testing we plan to run, and your carrier can give you a better idea of what they cover.
Do you accept health insurance?
At this time we are cash-base only.
What should the client know about your pricing?
Lets find the best options for your health goals. Choose between A'la Carte services, monthly membership, or 1, 3, or 6 month programs.
NUTRITION & WEIGHT MANAGEMENT
How many tests do I have to do?
You are not required to do ANY tests in order to see benefits when working with Queens Weight & Wellness. However, we do find that in many cases it is important to test not guess, and most clients prefer to use some testing data to find subtle underlying causes of their symptoms. This generally offers more rapid results and helps to target your therapy.
Common tests may include typical annual labs, nutrient deficiency testing, food allergen and reaction testing, comprehensive stool testing, cortisol testing, various hormone levels, Omega 3 indexing, and organic acid testing. Testing can be done using blood, urine, saliva, or stool, depending on the test performed. Clients can also provide a copy of previous labs for our review via their patient portal.
What is medical weight loss?
Medical weight loss is a way to proactively manage your diet, fitness, and lifestyle utilizing medical science and medication to help assist clients lose weight at Queens Weight & Wellness
At Queens Weight & Wellness that would include a customized diet and exercise plan and either appetite suppressants or medical-grade supplements to lose weight. Embarking on a weight loss plan can deliver long-term results, improve your overall health, and well-being, and improve chronic health conditions.
Queens Weight & Wellness takes an integrative approach to help you manage your weight and increase your activity levels so you can live your life to the fullest. We meet your individual needs and support you every step of the way.
Who can benefit from a medical weight loss?
Anyone who tried dieting, exercising, and managing their weight on their own, but just can’t maintain a healthy weight. A medical weight loss program can also help you if you need help revamping your nutritional choices, we have customized nutritional plans you can benefit from at Queens Weight & Wellness.
We get to the root cause of any difficulties or problems you may be have losing weight or keeping weight and will be address in your customized weight loss program.
What is the difference between a Reset Cleanse and Detox?
Most people use detox and reset cleanse interchangeably for catchy adverting, it can be sometimes difficult to choose between the two. While both focuses on a nutritional plan of healthy foods a reset cleanse is centered around a healthy gut while a detoxification is a systematic approach to removing toxins from your body.
A reset cleanse aids the digestive process by removing stored processed foods that causes bloating, constipation, and increasing the liver functioning in the digestive process. It helps control cravings, increases energy, and improves your emotional and mental well-being.
Whereas, a detox purifies your organs, increases your immune system, clears your skin, shines your hair and improves your cognitive thinking which will leave you feeling refreshed, revived, and restored.
What do you offer?
We offer results-proven researched-based personalized weight loss plans that can include detox, nutrition, prescription exercise regiment, Vitamin B or D injections, supplements or appetite suppressants, micronutrient testing, GI profile, or Food Sensitivity test, and health coaching.
What type of clients come to you?
Our wellness plans are for people who:
MEDICATION & SUPPLEMENTS
When will I see the antidepressants take effect?
Why do you recommend medical-grade nutrition supplements when I could get cheaper store-grade over the counter supplements?
Medical grade supplements are recommended as an adjunct to dietary and lifestyle modification as a service to my clients. This approach is central to the well-researched and science-based practice of functional and integrative medicine. Medical-grade supplements are manufactured at the same standards as pharmaceutical drugs. Medical-grade supplements contains a higher concentration and quality to over-the-counter supplements, which is why they may cost more.
Medical-grade supplements have specific guidelines and requirements they must meet. Raw ingredients are tested, toxins are removed, and their bioavailability is vital to be considered medical grade. You are in no way required to use any supplements as part of your treatment plan. Unfortunately, with years of experience reviewing lab work on patients taking a varying quality of supplements available over-the-counter, I can confirm that quality does matter.
What is your typical process for working with a new client?
During our initial session, we will establish a therapeutic partnership, uncover the challenges you are experiencing or discuss what is not going well. Then, we will discover what goals you want to accomplish and unveil what is preventing you from achieving them. Subsequently, you will know what to do next to move forward.
What if I am late to my appointment?
We will wait 15 minutes on the platform for our scheduled appointment. If you arrive in that time, we will get started, but our end time remains as scheduled. For example, if we are scheduled to meet from 1pm-2pm, and you log in to our meeting at 1:10pm, we will have 50 minutes to meet. No partial refunds will be provided, as we will be present the entire scheduled time.
Can I write you with questions between visits?
If you have a question that requires a yes or no answer, or is clarifying directions from a previous visit and I did not send you instructions via email, please email me for clarification. If you have new concerns, ongoing conditions, or questions that require a detailed response, an appointment will be necessary. This can often be arranged within several days, depending on schedule availability. We will answer messages during business hours and strive to reply promptly. If we are unavailable for any extended reason such as vacation, you will receive an automated reply.
How did you get started doing this type of work?
I struggled personally with everything I offering you one way or another. I had no one to help me figure out how to play “the game of life.” Yet, I was determined not to fail and wanted to WIN and not become a victim of my circumstances. My motive is to help YOU achieve your goals, dreams and become the best version of yourself!
What advice would you give a customer looking to hire a provider in your area of work?
Do your research! Make sure you work with an expert! A provider that is qualified, skilled, and have real-world experience in the areas you want real results. Trust your intuition. It will never steer you wrong.
What questions should customers think through before talking to professionals about their problem?
You should ask yourself: